April 8, 2025 No Comments
Have questions about pricing, plans, or custom solutions? Our team is ready to help you find the best fit for your business.
Facing a technical issue? Submit a support ticket, and we’ll resolve your concerns as quickly as possible.
Find quick answers to common questions and learn more about our platform with our comprehensive FAQ section.
Fort Lauderdale, FL
hello@fit.digital
You can upload all standard file types, including:
📄 Documents – PDF, DOC, DOCX, TXT
🖼 Images – JPG, PNG, GIF, SVG
🎥 Videos – MP4, MOV, AVI
🎵 Audio – MP3, WAV
📊 Spreadsheets & Presentations – XLSX, CSV, PPT
If you have a file type that isn't listed, contact us for assistance.
You can contact our support team by sending an email to hello@fit.digital or submitting a support ticket through our website. If you have a dedicated account manager, they are also available to assist you directly.
The maximum file size for uploads is 100MB per file. If you need to upload larger files, please compress them into a ZIP file or contact us for alternative upload options.
After submitting your file, you will see a confirmation message on the screen. You should also receive a confirmation email with details of your submission. If you do not receive a confirmation, please check your spam folder or contact our support team.
Yes! You can upload up to 10 files in one submission. Simply click the "Choose Files" button and select multiple files from your device before submitting the form. If you need to submit more than 10 files please refresh the page and create a new submission.
If your file is too large:
🔹 Try compressing it into a ZIP file.
🔹 Reduce the file size using an online compression tool (for images/videos).
🔹 If the issue persists, contact us for an alternative upload method.
Yes! Your file uploads are secure and confidential. We use encrypted connections to protect your data, and all files are handled in accordance with our privacy policy. As a best practice please do not upload any sensitive personal information (SS numbers, credit card information, etc.) please contact us if you need to send us this information.
Once uploaded:
1️⃣ Our team will review your file.
2️⃣ If needed, we’ll reach out for any clarifications.
3️⃣ You’ll receive a follow-up email regarding the next steps.
If you need immediate assistance, feel free to contact us!
If you need to replace or delete a file, please contact us at support@fit.digital with your request. Be sure to include any relevant details so we can assist you quickly.
